For older Canadians and their families
Scam awareness & preventionLearn the warning signs and what to do next. Clear, practical guidance for you and the people you trust.
01 / Free scam guides
Practical help with everyday scams, AI voice impersonation, and fake videos.
Understand AI scamsA caller sounds like someone you know and asks for urgent help or money. AI can imitate a familiar voice.
End the call and contact the person on a number you already have. A familiar voice alone does not confirm who is calling.
A convincing video shows a celebrity or trusted expert promoting an investment. AI can create fake footage, often called a deepfake.
Check the claim through an independent, official source. Do not send money or open an account through the video’s links.
A caller pressures you to move money, keep a secret, or act immediately.
Hang up. Find the organization’s number on a statement or official website, then call it yourself.
A polished message asks you to open a link, pay, or share a code. AI can make scam messages sound personal and error-free.
Open the company’s app or type its known website address yourself. Good spelling and personal details do not prove a message is genuine.
A caller claims a loved one is in trouble and needs payment right away.
Call the family member directly using a number you already know.
Someone promises guaranteed returns or pressures you to invest quickly.
Pause before sending money. Check the firm with your provincial or territorial securities regulator.
03 / All-in-one protection · In development
We are building Safeguard so you or a trusted contact can review suspicious calls, texts, and emails in one app, without setting up separate screening tools. The software will launch only when all three work together.
Your Safeguard number will connect to your existing working number, whether you use a landline, basic mobile phone, or smartphone. Screening will run through our service without requiring you to configure your phone’s call-screening features.
The complete service is being developed to check communications sent to your Safeguard number and email alias for scam patterns, suspicious links, and pressure to act.
Suspicious calls will go to voicemail in the app. Flagged texts and emails will appear alongside them with explanations of the warning signs, giving you time to review a request before responding.
You will be able to review flagged messages yourself or connect someone you trust who has access to the app. A senior who uses a landline will not need a smartphone to receive this support.
How shared review will work
A call-screening feature alone does not bring suspicious texts and emails into the same review. Safeguard is being built to keep all three together, with the message and its warning signs in one app, so you do not have to piece together separate alerts.
If you do not use apps, your chosen contact will be able to receive flagged messages in their app and help you check them. You will keep using your existing phone and stay involved in the decision.
Help shape the protection toolText screening in development
Texts sent to your Safeguard number will be screened and brought into the same app review as suspicious calls, with warnings that explain what needs a closer look.
Email screening in development
We are developing email screening to bring messages sent to your Safeguard email alias into the app alongside calls and texts, so you or your trusted contact can review them in one place.
04 / Community workshops
Planned sessions for libraries, senior centres, families, and community groups.
Ask about a workshopStay informed
Hear about phone protection availability, workshops, and new safety guides.
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